MyQ not connecting (no option to add generic garage door like there was before)
First, Alexa stopped opening my door when I ask. It was working earlier this morning. SimpleCommands was saying my garage doors are “offline” so I deleted them from SimpleCommands and was going to re-add them. When I attempt to log in to my Chamberlain MyQ account in SimpleCommands, an error message says my credentials are incorrect, which is not true. This same message occurred for a similar problem 6+ months ago and was resolved by someone in your message board suggesting that you add a “generic garage door” first and THEN log in to your MyQ account. However, they have redesigned the SimpleCommands app and now there is not an option to add a “generic garage door.” Please advise. I use this multiple times a day and it’s a problem when it doesn’t work.