Log into Ring

Simple Commands isn't letting my log into my Ring account. It's asking for a ring "username" and password. Ring accounts are logged in with an "email" and password. My email isn't working. Who has successfully used Ring with Simple Commands? Help, please.

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Comments

6 comments
  • J Howard,

    We have found the source of the issue and have implemented a fix for all Ring devices except for Ring Doorbell events. You should be able to re-add the Connection and control almost all of your devices now.

    Best,

    John

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  • Hello,

    I have issues still as well with the RING connection login. My RING doorbell was connected before and the status of it was "inactive". I deleted the connection and tried to log back into RING with my account credentials and it is still not letting me connect.

    Thank you,

    Chris

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  • Christopher,
    What types of devices do you have connected to your Ring account currently?
    -John

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  • Hi John,

    I current have a Ring Video Doorbell 2  and a bridge. The bridge is for future lights.

    -Chris

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  • Hi John,

    I just tried the Ring login today and it seems to be working fine now.

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  • Brian,
    I can't seem to login to my ring account. Can you help please?

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